The pile of paperwork
Permit renewals, license filings, insurance audits, vendor contracts — they pile up faster than you can process them, and missing one costs more than handling all of them.
TRUASSIST℠
You run the business. We'll run the paperwork.
TruAssist℠ provides hands-on administrative support for businesses that don't have an internal operations team. Document intake, vendor coordination, filing assistance, grant applications, and cross-border document handling — all bilingual, all handled by people who actually know your business.
IF ANY OF THIS SOUNDS FIAMILIAR
You're spending too much of your day on paperwork
Most small business owners didn't start their business to manage filings, vendor follow-ups, and grant applications. But somebody has to.
The vendor phone tag
Calling the insurance broker, following up with the bookkeeper, chasing the contractor for the W-9 — half your day disappears into coordination calls that aren't your actual business.
The deadline you almost missed
Sales tax due tomorrow. Workers comp audit Tuesday. License renewal expires Friday. The mental load of tracking deadlines is a job nobody asked you to do.
OUR ADMINISTRATIVE SERVICES
Hands-on support across the work that piles up
Four core service areas — flexible engagement model that adapts to your actual workload, not a packaged solution that doesn't fit.
Document Intake & Processing
Mail handling, document review, filing assistance, and digital recordkeeping for the paperwork that runs your business.
Vendor & Partner Coordination
Outbound calls, follow-ups, and document collection from your insurance brokers, bookkeepers, contractors, and suppliers.
Cross-Border Document Handling
Bilingual support for businesses operating across the U.S.–Mexico corridor. Document preparation, translation coordination, and compliance navigation.
Grant & Program Application Support
Application preparation, supporting documentation, deadline tracking, and follow-through for grants, certifications, and government programs.
EXPLORE TRUASSIST CAPABILITIES
Everything that's actually included
TruAssist℠ is the operational backbone for businesses that need real administrative help — not a generic VA, not a disconnected staffing agency. A bilingual partner who knows your business, your vendors, and your deadlines.
- Document intake, organization, and digital recordkeeping
- Vendor coordination — calls, follow-ups, document collection on your behalf
- Bilingual (English–Spanish) communication with employees, vendors, and customers
- Compliance calendar tracking and renewal reminders
- Grant application preparation and supporting documentation
- Cross-border document handling for U.S.–Mexico corridor businesses
- Customer portal for status visibility and document access
- Direct access to your account manager — no call centers, no offshore handoffs
Pairs well with:
- TruVerify℠ for ongoing HR document handling and onboarding administration.
- TruConcierge℠ for new businesses needing both formation and ongoing administrative support.
- TruAddress℠ for customers who need both mail handling and ongoing administrative work.
- Field Services for tasks requiring in-person document pickup, delivery, or verification.
TruAssist℠ provides administrative support services. We do not provide legal, tax, or financial advice, and do not act as a fiduciary for any client. Customers requiring professional advice should consult a licensed attorney, CPA, or financial advisor. We maintain a referral network of trusted professionals we can recommend.
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All your marketing needs in one place
Frequently asked questions
What services does your digital marketing agency offer?
Our digital marketing agency offers services such as social media management, search engine optimization (SEO), pay-per-click advertising, content marketing, email marketing, and website design and development.
How can your digital marketing agency help my business grow?
Our agency can help your business grow by increasing your online visibility, driving website traffic, generating leads, improving brand awareness, and ultimately increasing sales and revenue through targeted digital marketing strategies.
Do you provide customized solutions for different businesses?
Yes, we understand that every business is unique, and we tailor our digital marketing solutions to meet the specific needs and goals of each client. We offer customized strategies and campaigns to ensure maximum effectiveness.
Can you track the performance of digital marketing campaigns?
Absolutely. We provide detailed analytics and reports to track the performance of your digital marketing campaigns. This allows us to measure key metrics, identify areas for improvement, and adjust strategies to achieve the best results.
What sets your digital marketing agency apart from others in the industry?
Our agency is distinguished by our team of experienced professionals, innovative marketing strategies, client-focused approach, and commitment to delivering tangible results. We prioritize transparency, communication, and collaboration with our clients.
WHAT WE DELIVER
Exactly what's included — and what isn't
Clear scope from day one. Real administrative work done well, with the right partners for everything beyond that scope.
What's included
- Document handling, organization, and digital filing
- Vendor calls and follow-ups on client's behalf
- Bilingual written and verbal communication
- Compliance and renewal calendar tracking
- Grant application preparation and documentation
- Cross-border document coordination (U.S.–Mexico)
- Standard response time: same business day
What's outside our scope
- Legal advice or contract drafting (referral available)
- Tax preparation or CPA-level bookkeeping (referral available)
- Financial advisory or fiduciary services
- HR policy drafting or employee classification advisory
- Direct payment processing or fund handling
- Marketing strategy or campaign management
- Audit representation before IRS or state agencies
Service Coverage
TruAssist℠ works with businesses anywhere — Texas, U.S. nationwide, and U.S.–Mexico corridor. Most work is handled remotely; in-person work across Collin, Denton, Tarrant, and Dallas Counties available through Field Services. Bilingual support across all engagements.
PRICING
Three engagement models, no long-term contracts
Choose the engagement type that fits how you actually need help. All retainers can be paused or upgraded as your business changes.
Project
5 virtual hours
$75/hour
- 5-hour minimum
- Specific deliverable scope
- Bilingual support included
- No retainer commitment
- Same-day response
Retainer
Up to 10 virtual hours
$650/month
- Up to 10 hours of admin work/month
- Priority response time
- Vendor coordination included
- Compliance calendar tracking
- Customer portal access
- Bilingual support throughout
- Pause or cancel anytime
Operations Partner
Up to 25 virtual hours
$1,450/month
- Up to 25 hours of admin work/month
- Dedicated account contact
- Quarterly business review
- Grant prep included
- Cross-border specialty handling
- Priority weekend availability
In‑person support available in DFW at $85/hour (4‑hour minimum)
HOW IT WORKS
Three steps from overwhelmed to handled
Book a 15-minute discovery call
We figure out what's piling up and which engagement model fits. No commitment.
Receive a clear scope and quote
What we'll handle, what's outside scope, what it costs. No fine print.
Hand off the work
Most engagements start within 5 business days. Scope flexes as your business changes.
You run the business. We'll run the paperwork.
Book a 15-minute discovery call to talk through what's piling up. We'll recommend the right engagement model and tell you honestly if we're the right fit. Bilingual support available.